Information We Collect

We may collect different categories of personal information from you, depending on how you interact with our Site and services. These categories include:

• Identifiers: Such as your name, email address, phone number, billing address, and shipping address. This information is often provided by you when you create an account or place an order.

• Device Information and Online Activity: Such as your IP address, browser type, the URL of the previous website you visited, your internet service provider (ISP), operating system, cookie IDs, browser activity, and other information associated with your browsing history on our Site. We may also collect information about the pages you access and links you click on our Site. This information is often collected automatically as you interact with our online services.

• Commercial Information: Such as details of the products you purchase, transaction history, and any feedback or testimonials you provide.

• Communications: Such as the content of emails or other communications you have with us.

• Financial Information: Such as credit card numbers or other payment details, which are necessary to process your orders. We use secure payment processors to handle this information.

We strive to limit the information we collect to what is necessary to support our business.

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How We Collect Information

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We collect information in various ways:

• Information you provide directly: When you register an account, place an order, subscribe to our newsletter, contact customer service, or otherwise interact with us.

• Information collected automatically: When you browse our Site, we may collect certain information automatically from your device using cookies and similar tracking technologies. This helps us to understand how visitors use our online services and to improve their functionality.

• Information from third-party service providers: We may receive information from service providers, such as for payment processing, shipping, and marketing purposes.

 

How We Use Your Information

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We may use the information we collect for various purposes, including to:

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• Process and fulfill your orders, including processing payments, arranging shipping, and providing order updates.

• Provide customer service and respond to your inquiries.

• Manage your account and personalize your experience on our Site.

• Send you marketing communications, such as newsletters and promotional offers, where permitted by law and in accordance with your preferences. You can opt-out of these communications at any time.

• Improve our Site and services, including troubleshooting issues, conducting data analysis, and enhancing functionality.

• Prevent fraud and ensure the security of our Site and services.

• Comply with legal obligations.

 

How We Share Your Information

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We are careful to disclose your personal information in ways that respect your privacy. We do not sell or rent your personal information to others for monetary gain. We may share your information with third parties in the following circumstances:

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• Service providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, marketing and advertising partners, website hosting providers, and analytics providers. These service providers are generally contractually obligated to protect your information and only use it for the services they provide to us.

• Legal requirements: We may disclose your information if required by law, legal process, or government request.

• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

• With your consent: We may share your information with other parties if you provide your explicit consent.

 

We may also share de-identified or aggregated information that cannot reasonably be used to identify you.

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Cookies and Similar Tracking Technology

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We use cookies and other technologies like pixel tags to collect information and enhance the functionality of our Site. Cookies are small data files stored on your device that help us remember your preferences, track your browsing activity, and personalize your experience. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site. We may also use third-party service providers for advertising purposes who may use cookies to serve ads based on your browsing activity across different websites.

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Data Security

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We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

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Data Retention

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We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.

 

Your Rights and Choices

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You may have certain rights regarding your personal information, depending on your location and applicable law. These rights may include the right to:

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• Access your personal information.

• Correct inaccurate personal information.

• Delete your personal information.

• Opt-out of marketing communications.

• Opt-out of the sale or sharing of your personal information for certain targeted advertising purposes (depending on applicable law).

 

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.

 

Children's Privacy

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Our services are intended for users ages 13 and older. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

 

Links to Other Websites

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Our Site may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

 

Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Site and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

 

Contact Us

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

contact@epiccanvasprints.com

PO Box 64105, Colorado Springs, CO 80962

Last Updated: 3/23/2025